Our comprehensive assortment of services offers small
businesses a competitive advantage in a tough market. With PDC, there is no
reason to pay for full-time computer professionals. We also provide complete support for businesses and home users. Visit our links below for more information.
Services
PC
SUPPORT:
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Repair computers running Windows 95, Windows 98, Windows
NT, Windows 2000, and Windows XP
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Install the latest Microsoft Critical Security patches
and Service Packs on clients
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Install the latest Anti-Virus definition files on PCs
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Perform PC installs, upgrades, and PC moves
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Tune up client computers (Defragmentation, Disk Scans,
Removal of unused programs, etc..)
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Remove "Spyware" or other programs that may
be on your PC without your knowledge
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Assist with Desktop Application troubleshooting on
programs from companies such as Microsoft, Adobe, Corel, Macromedia,
and many more
NETWORK SUPPORT:
- Support for Windows NT and Windows 2000 servers
- Install the latest Critical Security patches and service packs from
Microsoft on servers
- Install the latest Anti-Virus definition files on servers
- Perform User/Group Administration
- Manage/Troubleshoot Microsoft Exchange 5.5 and Exchange 2000 administration
- Manage/Troubleshoot Network Infrastructure (Hubs, Switches, Routers)
- Manage/Troubleshoot Wireless Networks
- Manage/Troubleshoot Network Printing
- Manage/Troubleshoot Network Services (DHCP, DNS, WINS, etc...)
- Provide "Best Practices" recommendations for a variety of
network issues
- Install, Configure, Troubleshoot Cable or DSL Modem/Network
BACKUP AND DISASTER RECOVERY SERVICE:
- Audit current backup and disaster recovery plan and ensure that it
is sufficient
- Ensure backups are running properly
- Suggest and implement backup strategies
- Provide offsite storage of tapes if desired
DOCUMENTATION OF CRITICAL SYSTEMS:
- Diagram Network noting critical Client PC information
- Document Server configurations
- Document IP infrastructure
- Inventory of Computers
TECHNOLOGY PLANNING FOR THE FUTURE:
- Help plan IT budgets for computer related resources
- Provide insight on technology trends that may affect the customer
- Research any IT topic that customer has an interest in learning about
- Demonstrate new technology where possible
END USER SUPPORT AND TRAINING:
- Answer users' questions about Hardware and Software
- In-house training on software such as: Microsoft Office Suite (Word, Excel, Powerpoint, Access, Publisher, Outlook), Crystal Reports, Adobe Photoshop, Adobe Acrobat and much more. Call for details.
- In-home tutoring services on a vast assortment of hardware and
software (special pricing applies to Tutoring -- Call for details)
- Answer simple questions via e-mail or telephone
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Reasons to use Platt
Diversified LLC, Computer Consulting:
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Cost: By using a consulting service
like PDC, customers are afforded all of the benefits of a full-time computer
professional for a fraction of the cost. The average salary of a full-time
employee with the qualifications of our lead consultant is nearly $75,000 per
year. By working with our firm, you pay only $2,400 per
year (Entry package "A") for the same level of service.
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Qualifications: Using
PDC gives you access to a technician that is a Microsoft Certified Professional, a
Certified Novell Engineer, a Certified Novell Administrator, and an A+
Certified Technician. Our lead consultant has 10+ years of experience,
a Bachelor's Degree (Management Information Systems) and a Master's Degree from Arkansas State
University, in addition to the afore-mentioned certifications.
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Peace of Mind: You will
feel secure knowing that a computer expert with 10+ years of experience is
serving your needs. You can feel safe knowing that should disaster strike, a
computer professional that knows your business and computing environment is
just a phone call away. By providing preventative maintenance during routine
visits, PDC will attempt to uncover and troubleshoot potential problems before
they become critical failures.
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Prices
Entry Level Package "A": Recommended for business
customers with 5 computers or less and home users. This package includes 5
hours of on-site consulting per month and additional off-site support as needed
(up to one hour). $200/month
Mid-Range Package "B": Recommended for business customers
with 5-20 computers. This package includes 8 hours of on-site consulting per
month and additional off-site support as needed (up to 1.5 hours). $350/month
Ultimate Service Package "C": Recommended for business
customers with 20 or more computers. The ultimate service is reserved for
businesses requiring extra on-site attention in a networked environment. This
package includes 16 hours of on-site consulting per month and additional
off-site support as needed (up to 3 hours). $600/month
***Every customer receives the same
level of support regardless of the pricing structure he/she chooses.***
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